Privacy Policy

Introduction

I Spy Mold ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

We collect information you provide directly to us, including:

• • Contact information (name, email, phone number, address)
• • Property information for inspection services
• • Payment and billing information
• • Photos and images uploaded for AI analysis
• • Communications and correspondence with us
• • Feedback and survey responses

How We Use Your Information

We use the information we collect to:

• • Provide, maintain, and improve our inspection services
• • Process transactions and send related information
• • Send you technical notices, updates, and support messages
• • Respond to your comments, questions, and requests
• • Communicate with you about services, offers, and events
• • Monitor and analyze trends, usage, and activities
• • Detect, investigate, and prevent fraudulent transactions

AI Photo Analysis

When you use our AI Photo Mold Risk Analysis feature, the images you upload are processed to provide preliminary mold risk assessments. These images are not stored permanently and are deleted from our servers within 30 days. We do not use your images for training AI models without your explicit consent.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• • To trusted third-party service providers who assist us in operating our website and conducting our business
• • When we believe release is appropriate to comply with the law
• • To protect our rights, property, or safety
• • With your consent or at your direction

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate information
• • Request deletion of your personal information
• • Opt-out of marketing communications
• • Lodge a complaint with a supervisory authority

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: